A dedicated SmartPLC service division
SmartPLC Solutions helps organizations explore AI agents and workflow automation for customer communication and everyday operations. We start from your real process, agree what the system may access or do, and define where your team stays in control.
Explore by industry and use case
Explore solutions for education, hospitality, healthcare administration and business messaging. Each project is scoped against approved information, available integrations and the right human handoff.
Help families find clear answers to routine school questions while giving staff a more organised way to handle enquiries.
Benefit: Make routine school information easier for families to access and simpler for staff to maintain.
Explore schools AIGive guests a convenient way to ask about menus, opening hours, dietary information and dining options.
Benefit: Help guests get useful information quickly and give your team structured enquiries to follow up.
Explore restaurants AITurn routine business conversations into a clearer, more manageable customer journey.
Benefit: Organise common customer conversations in a channel your business is authorized to use.
Explore whatsapp AIA voice assistant can help callers reach the right information or team through a carefully scoped phone experience.
Benefit: Give callers a consistent first point of contact for routine enquiries and routing.
Explore voice assistants AIHelp guests find property information and direct questions to the right team.
Benefit: Make approved guest information easier to access before and during a stay.
Explore hotels AISupport clinic administration with a carefully bounded agent for routine questions, contact details and enquiry routing.
Benefit: Help patients find approved administrative information while keeping clinical decisions with qualified professionals.
Explore clinics AIEvery business has its own information, systems and approval steps.
Benefit: Automate a well-defined workflow while keeping access, approvals and exceptions visible.
Explore custom business AIFlexible ways to apply AI
Handle routine customer questions and enquiry capture through an authorized WhatsApp Business setup.
Give visitors a guided way to find approved information and reach the right person.
Scope a phone experience for common questions, enquiry capture and call routing.
Identify repeatable tasks where information can move through a controlled workflow.
Design an agent around a defined task, approved sources and appropriate human review.
Shape the information, boundaries and handoffs around the needs of your sector.
Channel and system connections depend on supported services, account permissions, APIs, privacy and security review, and configuration. Live bookings, reservations and availability are not assumed without the relevant integration.
Take the next step
Tell us what your team handles today, the information involved and what you want to improve. We’ll discuss feasibility, integrations and suitable safeguards.